El Recibidor sells new products along with others that have been recovered from the 50s, 60s and 70s, which show the typical signs of time and use. For this reason, we kindly ask you to take a closer look at the images and carefully read the condition description attached to each product in order to avoid any unpleasant surprise, as no returns or refunds will be allowed for this reason. Thus, we advise you to contact us before buying any item if you have doubts concerning its condition (you can contact us by email here or call us on 935 304 221). We will be glad to answer any further questions.
As regards the newly manufactured items, in case any piece suffers a damage whatsoever during the shipping process or the piece itself is faulty, we ask you to contact us with a detailed description of the issue and the item involved.
Only with regard to new products and in accordance with Law 3/2014, article 71, customers have a period of 14 calendar days upon receipt of the product to notify the return of your order (all recovered products are not subject to this law and therefore no returns will be accepted), any return request received after the deadline will not be processed. You are responsible for the cost of returning your order. Returns will not be accepted for products that have been modified or repaired by the customer or any third party not authorized by the supplier or manufacturer, all returned items must be unused and in original packaging.